Vendor Terms

Privacy Policy for Campaign Vault Last Updated: 7th February, 2025 1. Introduction Welcome to Campaign Vault. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect the information of our users in compliance with the requirements for WhatsApp Cloud API integration. By using Campaign Vault, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our platform. 2. Information We Collect To provide our services, we may collect the following types of information: a. Information You Provide Directly Account Information: When you register, we collect your name, email address, phone number, and business details. Messaging Content: Messages, templates, and other content you create or send using Campaign Vault. b. Information We Collect Automatically Device & Usage Data: We collect data such as IP address, browser type, device information, and usage analytics to improve our services. Cookies & Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience. c. Information from Third-Party Services WhatsApp Cloud API Data: We access and process messages, contacts, and metadata as required to enable messaging functionalities. 3. How We Use Your Information We use the information collected to: Provide and maintain our WhatsApp marketing platform. Facilitate bulk messaging, campaigns, chatbots, and CRM functionalities. Ensure compliance with WhatsApp Cloud API policies. Improve user experience, troubleshoot issues, and enhance security. Send important updates, service notifications, and promotional content (with user consent). 4. How We Share Your Information We do not sell, rent, or share your personal data with third parties except in the following cases: With WhatsApp (Meta): As required for WhatsApp Cloud API functionality and compliance. Service Providers: Third-party vendors assisting in hosting, analytics, or customer support. Legal Compliance: If required by law, regulation, or to protect our rights and users. 5. Data Security We implement robust security measures to safeguard your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we encourage users to follow best practices for data protection. 6. User Rights & Data Retention You have the right to access, update, or delete your data upon request. We retain data only for as long as necessary to provide our services or comply with legal obligations. 7. Compliance with WhatsApp Cloud API Policies We strictly adhere to WhatsApp’s policies, including: Prohibiting unsolicited messaging (spam). Ensuring opt-in consent for communications. Providing users with the ability to opt-out of messages. 8. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of Campaign Vault after updates signifies your acceptance of the revised policy. 9. Contact Us For any questions or concerns about this Privacy Policy, please get in touch with us at: Company Name: Campaign Vault Email: knowledge@schoolvault.ng Website:https://www.schoolvault.ng